+248.735.7000
CS@USIgroups.com

Careers

Work You Can Be Proud Of

Our mission is to provide innovative, reliable solutions in composite repair,
protective coatings, and corrosion inhibitors that enhance asset longevity,
reduce downtime, to support our clients’ productivity and success.

For over 20 years, Unconventional Solutions, Inc has helped our customers repair, protect, and upgrade the U.S. infrastructure, with the ultimate goal of making our nation a better place to live.

HOW WE WORK

We pride ourselves in helping industries, utilities, and municipalities “Repair, Protect, & Upgrade” with our Unconventional Solutions™.

Across the United States, aging infrastructure poses a threat to the well-being of communities, businesses, and the environment.

We evaluate, repair, and upgrade integral infrastructure such as pipelines, steel structures, heavy machinery, and essential equipment to ensure they’re protected from corrosion, erosion, abrasion and chemical attack.

Our company is focused on creating lasting improvements, and our team is expected to grow with the company’s growth. USI’s mission is to create a culture committed to providing composite repair and protective coating solutions that will benefit our country today, and future generations to come.

Our Core Values

Passion
Keeping the world glued together one client at a time by helping our clients repair protect and upgrade with enthusiasm and excitement. 

Integrity
The quality of possessing and adhering to high moral principles or professional standards. Integrity is the glue that holds the team together and allows us to exceed every challenge.

Innovation
Is a mindset of constant learning and growth. We formulate plans and share ideas during team meetings, workshops, and daily communication to promote long-term growth with USI.

Perseverance
Our team is dedicated to achieving both personal and professional success by executing plans and breaking down barriers. We strongly believe the harder you work, the harder you can play.

ONGOING TRAINING

Avenues to Growth

Opportunities are endless at Unconventional Solutions. An open, inclusive, and flexible culture, combined with a wide array of growth opportunities, helps our team members take ownership of their careers. We’ve also created a rich learning environment where our team can develop in their own way, playing to their strengths as they hone their skills and experience. We aspire to improve daily, and our team members are never satisfied with the status quo.

Leadership Opportunities
We are committed to developing front-line leaders who demonstrate our values, serve their fellow team members, and inspire continual development. At Unconventional Solutions, we build a capacity for learning in an engaging, challenging, and rewarding atmosphere.

Career Opportunities
We have locations in Midwest with plans to expand throughout the United States, creating opportunities for you to advance and continually develop your skills. We have flexible and clear career paths to help you shape your career. To help you along the way, we invest heavily in skills training, licenses, and certifications.

Professional Development
Professional development is for every member of our team. It’s how we obtain invaluable skills, achieve goals, and where learning meets leadership. It’s where knowledge, experience, and values are fostered and passed on. We believe learning is a lifelong pursuit and encourage all our team members to participate.

Benefits

  • Medical Coverage
  • Prescription Drug Plans
  • 401(k) Retirement Plan
  • 401(k) Employer Match to 4%
  • Paid Time Off
  • 9 Paid Holidays

Inclusion at USI

As a company focused on improving the infrastructure of the US, we believe that our team should be as diverse as the country we serve by repairing and upgrading the machinery, equipment, buildings, and structures that hold the country together. This means we’re committed to allowing open communication, along with honoring and amplifying the voices and hard work of those who make our company a great place to work.

At USI Groups, there is zero tolerance for racism, sexism, discrimination, or harassment in any form. We strive to be transparent, accountable, and active in our pursuit of fairness and equality.

Open Roles

Please submit your application, resume, and a letter to explain why you would be the best candidate to help us to continue our growth in 250 words or less to cs@usigroups.com

Position

Inside Sales Manager

Accountability

Reports to: Director of Sales and Marketing

Supervises:  Inside Sales Representative

Goals

Recruit Inside Sales Representatives

Train Inside Sales Representative

Develop Inside Sales Representatives

Measurables

  • Set sales goals for the inside team
  • Set activity goals for individual team members
  • Set growth goals for the inside team

 

 

 

 

 

Job Description:

An inside sales manager is responsible for leading an inside sales team to sell prospects over the phone and by email to prospective customers.  They recruit potential employees, onboard, and train new inside sales representatives by monitoring their sales metrics, and setting benchmarks for individual and team success.  The inside sales manager uses their sales background to guide team members in winning over customers to hit their quotas.  Support marketing and business development by attending and assisting industry specific tradeshow or meetings.

Responsibilities:

  • Manage inside sales representatives’ daily activities.
  • Track metrics to make data-informed decisions about inside sales strategy.
  • Recruit, hire and onboard new inside sales representatives.
  • Devise and implement training programs.
  • Set individual and team goals.
  • Conduct research.
  • Collaborate with the marketing team.
  • Interview job applicants.
  • Identify sales leads.
  • Conduct performance reviews.

Requirements:

  • Sales and marketing experience.
  • Understanding of effective sales strategies and how to teach them to others.
  • Ability to track key sales metrics.
  • Understanding of how to set individual and team quotas.
  • Experience using data to inform decisions and team strategy.
  • Ability to identify ideal sales leads.
  • Familiarity with sales tools and software.
  • High school diploma
  • Associate or bachelor’s degree preferred 
  • 2-5 years of proven, successful sales experience

Position

Inside Sales Representative

Accountability

Reports to: Inside Sales Manager

Supervises:  None

 

Goals

Minimum Quota

·         75-100 Phone Calls

·         15 Call Connects

·         4 Video Presentations

·         1 Daily Sale for $3,000 ($15,000 in weekly sales)

Top 20%

·         75-100 Phone Calls

·         20 Call Connects

·         5 Video Presentations

·         1 -2 Daily Sales for $3,000 ($15,000 – $30,000 in weekly sales)

Top 5%

·        75-100 Phone Calls

·         20 Call Connects

·         6 Video Presentations

·         2-3 Daily Sales for $4,000 Avg order size increases ($40,000 to $60,000 in weekly sales)

Top 1%

·        75-100 Phone Calls

·         40 Call Connects

·         7 Video Presentations

·         3-4 Daily Sales for $5,000 Avg order size increases ($75,000 – $100,000 in weekly sales)

Job Description:

Grow a territory into 1 million with potential for a 2 million dollar territory by finding and developing new clients in the territory.  The first year the growth should be around one million dollars and if you are good the second year will be around two million dollars.  You will be calling, emailing, using social media, or client visits to create relationships with maintenance teams to repair, protect and upgrade the infrastructure, buildings, machinery, and equipment.

Responsibilities:

  • Make 75-125 outgoing phone calls to your assigned territory
  • Call per connection rate (1:15) increases with experience
  • Average length of a call (from 30 to 90 seconds to 4 to 5 minutes) Video calls can be used and might take 15 minutes to 35 minutes
  • Identifying and creating customer needs by asking qualifying questions
  • Sell new products to current accounts
  • Follow-up on sales and with new clients
  • Obtain referrals from current clients to create new accounts
  • Close sales over the phone (1 or 2 sales a day when new, and 4 or 5 as you gain experience)

Requirements:

  • Desire to grow sales in this paid-for-performance position with uncapped earning potential
  • Exceptional problem-solving skills
  • Ability to listen 
  • Ability to ask questions to aid in your technical support, training, and troubleshooting
  • Mechanical aptitude 
  • Excellent customer service skills
  • Ability to multi-task and communicate clearly, concisely, and completely under pressure while remaining cool calm and collect
  • Excellent written and verbal communication skills
  • Effective block time management skills 
  • Ability to meet sales quotas and deadlines 
  • High school diploma
  • Associate or bachelor’s degree preferred 
  • 2-5 years of proven, successful sales experience

Position

Outside Sales Manager

Accountability

Reports to: Director of Sales and Marketing

Supervises:  Outside Sales Representative

Goals

Recruit 10 Outside Sales Representatives

Train 10 Outside Sales Representatives

Develop 10 Outside Sales Representative

Measurables

  • Set and achieve sales goals for the outside sales team
  • Set activity goals for individual team members
  • Set and achieve growth goals for the outside sales team

 

 

 

 

 

 

 

Job Description:

Sales managers recruit, hire, and train new members of the sales staff by building and leading the team by setting target revue goals or exceed revue forecast.  Sales managers motivate their teams to generate leads, build clients relationships to ultimately meet customer needs. Sales managers direct organizations’ sales teams by developing and implementing a sales strategy that caters to the strength of the sales team. They set sales goals, analyze data, implement, and customize training programs to individual needs, while overseeing a company’s entire sales process for organizations’ sales representatives.

Responsibilities:

  • Provides leadership to the sales team
  • Plays a strategic role in setting sales goals
  • Assist and develop budgets
  • Develop incentive plans for sales team members
  • Create plans to expand into new territories
  • Regularly meets to provide support and guidance to them
  • Accompany a salesperson to a meeting and conduct a joint presentation
  • If a salesperson is struggling to meet goals, the manager make suggestions on sales techniques, evaluate their presentation style and improve how the salesperson talks to clients
  • If a salesperson is doing well, the sales manager makes sure they’re satisfied with the job and have the resources they need.

Requirements:

  • Meet company’s sales goals
  • Evaluating salespeople’s performance
  • Create sales strategies
  • Create incentives
  • Maintain staff
  • Coach sales team
  • Solve Problems
  • Active listening skills
  • Analytical and critical thinking skills
  • Communication skills
  • Delegation skills
  • Decision making skills
  • Hiring and recruiting skills
  • Leadership and motivation skills
  • Organizational skills

Several Locations Open:

Bay City, MI
Columbus, OH
Cleveland, OH
Detroit, MI
Hammond, IN
Macomb, MI

PositionOutside Sales Representative
Accountability

Reports to: Outside Sales Manager

Supervises:  None

 Goals
Minimum Quota

·         8 Client Visits

·         4 daily presentations

·         1 Daily Sale for $3,000 ($15,000 in weekly sales)

Top 20%

·         10 Client Visits

·         5 daily presentations

·         1 -2 Daily Sales for $3,000 ($15,000 – $30,000 in weekly sales)

Top 5%

·         12 Client Visits

·         6 daily presentations

·         2-3 Daily Sales for $4,000 Avg order size increases ($40,000 to $60,000 in weekly sales)

Top 1%

·         14 Client Visits

·         7 daily presentations

·         3-4 Daily Sales for $5,000 Avg order size increases ($75,000 – $100,000 in weekly sales)

Job Description:

Grow a territory into 1 million with potential for a 2 million dollar territory by finding and developing new clients in the territory.  The first year the growth should be around one million dollars and if you are good the second year will be around two million dollars.  You will be calling, emailing, using social media, or client visits to create relationships with maintenance teams to repair, protect and upgrade the infrastructure, buildings, machinery, and equipment.

Responsibilities:

  • Identify prospective clients
  • Sign-on new clients and add new products to current accounts
  • Make 10 client visits per day
  • Give 4 product presentations per day
  • Manage and grow sales territory by building relationships
  • Follow up with clients and obtain referrals

Please note: USI has a flexible approach with our territory managers. We understand that some prefer appointments, while others prefer stop-ins, you will be working one-on-one with your manager to determine the best approach for the client.

Requirements:

  • Desire to grow sales in this paid-for-performance position with uncapped earning potential
  • Exceptional problem-solving skills
  • Ability to listen
  • Ability to ask questions to aid in your technical support, training, and troubleshooting
  • Mechanical aptitude
  • Excellent customer service skills
  • Ability to multi-task and communicate clearly, concisely, and completely under pressure
  • Excellent written and verbal communication skills
  • Effective block time management skills
  • Ability to meet sales quotas and deadlines
  • High school diploma
  • Associate or bachelor’s degree preferred
  • 2-5 years of proven, successful sales experience

Position

Business Development Coordinator

 

Accountability

Reports to:  Outside Sales Manager

Supervises: Outside Sales Representative

Goals

Identifies new business opportunities

Develops new business opportunities

Secures new business opportunities

 

Measurables

·       Schedule each outside sales representative 5 appointments daily (Up to five sales reps per BDC)

·       Conduct research to identify new business.

·       Establishing and maintaining effective relationships with customers via email, phone, and in-person.

·       Creating and maintaining client databases and mail lists.

·       Track meetings, closing ratios of meetings, and quotes to provide feedback to management.

·       Providing effect administrative support.

 

 

 

 

Job Description:

A business development coordinator identifies, develops, and secures new business opportunities by generating leads and sales, maintaining client relationships, and coordinating promotional activities. 

 

Responsibilities:

  • Conducting market research to identify new business development opportunities.
  • Establishing and maintaining effective relationships with customers via email, phone, and in-person.
  • Coordinating and arranging client events, meetings, appointments, and conferences.
  • Assisting with the preparation of presentations and pitches for prospective clients.
  • Writing and distributing agendas, proposals, cost estimates, and briefing documents for internal and external meetings.
  • Creating and maintaining client databases and mail lists.
  • Track meetings, closing ratios of meetings, and quotes to provide feedback to management.
  • Providing effect administrative support to outside sales representatives.

 

Requirements:

  • Bachelor’s degree in business, marketing, or related field.
  • 2 – 4 years of professional experience.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and manage workload.
  • Ability to work independently and as part of a team.
  • Strong networking skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Position

Estimator

 

Accountability

Reports to:  Construction Project Manager

Supervises: Project Leader

Goals

Write and create proposals that lead to projects.

Create a 4-million-dollar pipeline of projects yearly.

Close and finish 2 million dollars of business annually.

 

Measurables

·        Analyze documents, blueprints, and project plans to gain a thorough understanding of the project.

·        Determining what factors of product collection will influence the cost of a service.

·        Preparing material estimates and labor estimates for the project.

·        Developing and maintaining relationships with company vendors and contractors.

·        Present to management and then stakeholders to sell the project.

·        Perform an After-Action Review three days after project completion. (AAR)

 

 

Job Description:

An Estimator is responsible for deciding the projected time frame needed to complete a project and additional factors like labor needs, materials, budgets, and potential setbacks. Their duties include communicating with personnel and contractual professionals and vendors, using computer software to weigh production risks or compile reports, to compose proposals to present to clients and project leaders outlining their suggestions for upcoming projects.

Responsibilities:

  • Analyze documents, blueprints, and project plans to gain a thorough understanding of the project.
  • Determine what factors of product collection will influence the cost of a service.
  • Prepare material estimates and labor estimates for the project.
  • Developing and maintaining relationships with company vendors and contractors.
  • Present to management and then stakeholders to sell the project.
  • Perform an After-Action Review three days after project completion. (AAR)

Requirements:

  • Proficient in mathematics, statistics, and data analysis.
  • Excellent analytical skills and attention to detail.
  • Report writing and strategic planning skills.
  • Familiarity with analyzing requirement data to develop material and laborcost estimates for projects.
  • Expertise with analytic tools, such as spreadsheets and database managers
  • Ability to read and interpret technical documents.
  • Excellent written communication and interpersonal skills.

Position

Project Manager

Accountability

Reports to:  Operations Manager

Supervises:  5 Project Estimators

Goals

Complete Each Project on Time

Complete Each Project within Budget

Finish Each Project with Client Satisfaction

Measurables

Was each project completed on time?

Was each project within Budget?

How was the AAR? (After Action Review)

Were the Safety Requirements Met?

 

 

 

Job Description:

A Construction Project Manager is a professional who leads and oversees a construction project and works with engineers and architects to develop a plan, create a project time frame, distribute resources, and ensure timely completion. Their duties include planning, hiring, firing, and supervising employees.  One must be responsible for understanding the project deliverables and creating timelines for different individuals and groups involved in the project to make sure the project remains on track. They must be familiar with the goals of the project and the responsibilities of all involved parties.

Responsibilities:

  • Planning the work to be done, getting the necessary personnel, and assigning the right duties to the right people
  • Hiring the right people and putting them on the right sites, as well as reprimanding and firing workers and subcontractors when needed
  • Coordinating tasks by different people on different sites to ensure uniformity upon project completion
  • Ensuring timely completion of the project to build client trust while avoiding unnecessary penalties
  • Working within the budget by adequately estimating the costs and cutting unnecessary expenses
  • Procuring and allocating resources to ensure there is no shortage while avoiding any unnecessary delays caused by management decisions
  • Managing both internal and external risks within the project’s lifetime, such as poor planning designs, and government policies, which directly or indirectly affect the project

Requirements:

  • Ability to lead a team by being a good and effective communicator
  • Excellence in building rapport and creating a team environment where all those with project responsibilities work well together
  • Ability to maintain a high level of organization by ensuring daily job allocation
  • Excellence in planning how each process should be done, how resources are to be acquired, and when the project should be completed
  • Ability to determine potential risks while devising proactive ways to solve them
  • Excellence in the budgeting of financial resources
  • Ability to welcome feedback and use it to improve the quality of production
  • Excellence in verbal and oral communication skills

Position

Project Leader

 

Accountability

Reports to:  Construction Project Manager

Supervises: Crew

Goals

Alline every team member per project by working together, setting goals, to finish the project on time and within the budget.

Measurables

·    Help generate long-term plans and ideas that stimulate the people involved in the project to achieve their goals.

·     Find ways to improve team performances and set team goals.

·     Create an atmosphere that brings out the best in their employees.

·    Influence the team by making sure every team member aligns their personal interests and objectives with those of the team and the project.

·    Think ahead by setting goals to finish the project on time and withing budget.

·    Promote innovation and constant improvement.

·    Promote change to gain efficiency.

 

 

Job Description:

Project leaders face the challenge of being strategists, setting a project’s direction, aligning people, and motivating the team to finish projects on time within budget. They need to develop people-oriented skills because their goal is to influence the team to accomplish the project’s objectives in a manner that meets or exceeds expectations. Their intervention can enable change, innovation and the creation of new products, systems, and services. Thus, their constant presence and motivation helps team members become agents of change and encourages them to have innovative ideas.

Responsibilities:

  • Help generate long-term plans and ideas that stimulate the people involved in the project to achieve their goals.
  • Find ways to improve team performances and set team goals.
  • Create an atmosphere that brings out the best in their employees.
  • Influence the team by making sure every team member aligns their personal interests and objectives with those of the team and the project.
  • Think ahead by setting goals to finish the project on time and withing budget.
  • Promote innovation and constant improvement.
  • Promote change to gain efficiency.

 

Requirements:

  • Proficient in mathematics, statistics, and data analysis.
  • Excellent analytical skills and attention to detail.
  • Report writing and strategic planning skills.
  • Expertise with analytic tools, such as spreadsheets and database managers
  • Ability to read and interpret technical documents.
  • Excellent written communication and interpersonal skills.
  • Ability to lead others.

Position

Branch Manager

Accountability

Reports to:  Operations Manager

Supervises:  Team at their Branch

Goals

Provide excellent customer service to grow the branch with customer acquisition.

Provide on time delivery.

Create plans and forecasts that are built to fit future needs.

Measurables

Providing continual growth at the branch level.

On time delivery of products.

Accurately plan and forecast growth for zero waste goals.

Ability to recruit train develop to retain a winning team.

Job Description:

A Branch Manager is responsible for overseeing and coordinating all operations of a branch. Their duties include hiring staff and heading the onboarding and staff training process, building rapport with customers and the community, creating, and implementing strategies to improve productivity and sales performance in efforts to achieve the financial targets of the branch.

Responsibilities:

  • Work to grow business and customer acquisition.
  • Provide on time delivery.
  • Assist with customer service to ensure overall customer satisfaction.
  • Recruit and interview new employees.
  • Manage employees and lead day-to-day responsibilities.
  • Oversee reports for budgets and financial reports.
  • Create plans and forecasts that are built to fit future needs.
  • Prepare financial statements for the branch.

Requirements:

  • Show excitement for growing the business and acquiring new customers
  • Focus on customer service and lead by example
  • Show creative problem-solving skills.
  • Multitask and have excellent time management skills.
  • Mentor junior employees and lead a team
  • Analyze financial records, plan and follow a budget
  • Show strong attention to detail